SMART Local No. 265 Supplemental Retirement Savings Plan 

John Hancock Educational Meeting Registration

Event Registration

Please join us at one of the upcoming education meetings. A representative from John Hancock Retirement Plan Services will be conducting education meetings to give a brief overview of the transition, help you make the most of your Plan, and the new Plan website and tools now available to you. The meeting details are listed below.

Who:     All members and spouses

When:   Tuesday, January 29, 2019, at 5:00 p.m. or 7:00 p.m.

             Thursday, January 31, 2019, at 5:00 p.m. or 7:00 p.m.

Where:  SMART Local 265 Union Hall

             205 Alexandra Way

             Carol Stream, IL 60188

Register Here:

General Information

The transition of your SMART Local No. 265 Supplemental Retirement Savings Plan is complete. You now have full access to your account online, by phone, and through our mobile app. As a reminder, by accessing your account via the John Hancock site you will be able to:

Set your password

When you log on or call us for the first time, we’ll ask you for some personal information to access your account.

  • To establish your password online, go to and click “First visit? Register here.”
  • Download the mylifenow® app by searching for MyLifeNow in the app store on your mobile device.  You can also scan the QR code on the bottom of this page with your mobile phone to download the mobile app.
  • To establish your PIN by phone, call 800.294.3575 (or 888.440.0022 for Spanish) and follow the prompts